Kerikeri, New Zealand
Legal & Website

Terms & Conditions.

These terms explain the conditions that apply when you use The Giant Departmental Store website and Giant membership services.

Last updated: 25 August 2026
01

Acceptance of these terms

These Terms & Conditions apply to your use of giantstorekke.co.nz and services made available through The Giant Departmental Store website.

By using the website or creating a Giant membership, you agree to these terms and our Privacy Policy.

02

Using our website

You may use our website for lawful personal purposes, including browsing products, accessing store information and using membership features made available by Giant.

You must not knowingly:

  • Use the website for unlawful or fraudulent purposes.
  • Attempt to gain unauthorised access to accounts, systems or data.
  • Interfere with the operation or security of the website.
  • Introduce malicious code or harmful technology.
  • Misuse automated systems to disrupt or overload our services.
03

Giant membership

Giant may provide customers with the ability to create a membership account to access personalised website features, member communications, wishlists and other services that may be introduced from time to time.

Membership features, benefits and availability may change as our services develop.

Unless expressly stated otherwise, creating a standard Giant website membership does not itself require a membership fee.

04

Your account information

You are responsible for providing information that is accurate and reasonably current when creating or maintaining your Giant account.

You are also responsible for maintaining appropriate security over access to your account and the email or third-party account used to authenticate it.

We may restrict or disable an account where we reasonably believe it is being used fraudulently, unlawfully or in a way that threatens the security of Giant or other users.

05

Google Sign-In

We may allow customers to create or access a Giant account using Google Sign-In.

When using this feature, your interaction with Google is also subject to Google's applicable terms and privacy policies.

Giant does not control the availability of Google's authentication services and cannot guarantee that a third-party authentication service will always remain available.

06

Product and website information

We aim to keep information on our website accurate and useful. However, product descriptions, images, colours, packaging, specifications, prices and other information may occasionally contain errors or differ from the product available in store.

Product packaging or presentation may also change without immediately being reflected on the website.

Where information on the website differs from information confirmed at the point of an in-store transaction, applicable consumer law and the information relating to that transaction will apply.
07

Product availability

Displaying a product on our website does not necessarily guarantee that the product is currently available in store.

Stock levels, ranges and availability may change without notice.

08

Marketing communications

Where you choose to receive Giant marketing communications, we may send information about offers, products, new arrivals, store news and membership updates.

You can opt out of marketing communications at any time.

09

Intellectual property

Unless otherwise stated, website content created or owned by Giant, including branding, layout, graphics, written content and original website materials, is owned by or licensed to The Giant Departmental Store.

Third-party trademarks, brand names and product materials remain the property of their respective owners.

10

Third-party services

Our website may use or link to third-party services, websites or technologies.

Those services operate under their own terms and privacy practices. Giant is not responsible for the independent operation of third-party websites or services.

11

Consumer rights and liability

Nothing in these Terms & Conditions is intended to exclude, restrict or modify rights or remedies that cannot lawfully be excluded under applicable New Zealand law.

To the extent permitted by law, Giant is not responsible for indirect loss arising solely from temporary website interruptions, third-party service failures or misuse of the website contrary to these terms.

12

Changes to these terms

We may update these Terms & Conditions as our website, membership services or legal obligations change.

The latest version will be published on this page and the last-updated date will be shown above.

13

New Zealand law

These terms are governed by applicable New Zealand law.

14

Contact Giant

The Giant Departmental Store

4 Hobson Avenue
Kerikeri 0230
New Zealand

If you have questions about these terms, please contact our team using the contact information published on our website.

Contact Giant